Calculate your claim window
Pick a claim type and enter the date.
Based on Amazon's US FBA inventory reimbursement policy pages (checked September 28, 2026). Always confirm in Seller Central.
All FBA claim windows
| Claim type | Starts | Deadline |
|---|---|---|
| Inbound shipment | When the shipment shows "eligible for investigation" | 9 months after verified delivery |
| Lost / damaged in a fulfillment center | When reported in the IDR portal or Inventory Ledger | 60 days after it was reported |
| Customer return | 60 days after the refund or replacement | 120 days after the refund or replacement |
| Removal lost in transit | 15 days after the last tracking movement | 75 days after the shipment was created |
| Removal damaged / grading dispute | When the items arrive | 60 days after delivery |
| Reimbursement amount dispute | When the reimbursement is issued | 60 days after it was issued |
Never miss a claim window again.
Sellerfy tracks every lost, damaged and returned unit and shows what's ready to claim. 0% commission.
Frequently asked questions
Which dates does the calculator use?
Inbound: the verified delivery date to the fulfillment center. Warehouse: the date the item was reported lost or damaged in the Inventory Defect & Reimbursement portal or Inventory Ledger. Customer returns: the refund or replacement date. Removals: the shipment creation date and last tracking movement (lost), or the delivery date (damaged). Valuation disputes: the date the reimbursement was issued.
Are these deadlines the same outside the US?
Not always. This calculator uses Amazon's US policy pages as of September 2026. Check your marketplace's Seller Central help pages for other regions.
What happens if I file after the deadline?
Amazon treats claims submitted outside the window as not eligible for reimbursement.
Official Amazon sources
US marketplace guidance. Seller Central sign-in may be required. Check the linked policy for current eligibility and requirements.